F.A.Q

Do you offer international shipping?

Yes I do! I currently ship everywhere expect the UK. I'm currently working on a solution so that I'll be able to ship to the UK. Also for orders going into the EU, be aware that new tax laws may cause a delay in shipping when orders arrive to customs!

Processing Time

I drop off orders every Monday before noon, unless it’s a holiday or I'm out of town (then I drop orders off on Tuesday). If do not drop off orders on Monday or Tuesday, it means I'm waiting on shipping supplies. Feel free to email me if you have any concerns!

This does not include items available for preorder. See individual listing for processing time.

Also please double check your shipping address, if your address is incorrect or unverifiable, I will be unable to ship until it has been fixed. For those cases I will contact you. If I do not get a response, I will wait 2 weeks and then refund your order.

What do I do if it’s been several weeks and my order hasn’t arrived?

If it’s a domestic order (within the U.S.) Contact me immediately, there might be a chance that your order went missing after it shipped. While I don’t have control over the order after I’ve handed it to the post office, I have options available for reimbursement. 

If it’s international, shipping times can vary because of customs, please contact me if you have concerns though!

If an order gets sent back to me for whatever reason I will contact you to reconfirm your address and ask about any possible issues before reshipping your order. If it is impossible to ship or I don’t receive a response from you after 2 weeks I will refund your order.

What do I do if my order was damaged when it arrived?

While I don’t allow returns, exchanges or cancellations, I’ll judge each case individually and have options available for reimbursement.