Do you offer international shipping?
Yes I do! I currently ship almost everywhere!
International customers MUST include phone number at check out, many countries require it in order for your order to be delivered! And I don't know which ones don't so please include it <3 if it's not included I will email you!
Also for orders going into the EU/UK, be aware that VAT laws may cause a delay in shipping and an extra fee when orders arrive to customs! Other countries might also require customs fees (or so I've heard)
If your country is on the USPS Suspension List, then I cannot ship to you! (This does not include countries listed in Priority Mail Express, I can still ship to you)
SUSPENSION LIST
**NEW
Hello! For orders made this weekend I will be shipping in batches daily between Dec 2-Dec 6th! Please be aware that there are no guarantees that orders will arrive before the holidays!! I’ll continue to ship domestically and internationally! For Canada I’ve been informed that USPS will be suspending shipping to Canada during the postal strike, I will continue to take orders from Canada during this time and will hold them until further notice. If you would like it to be shipped through another service, let me know at check out or contact me, just know that other services have higher custom fees that the customer will be responsible for!
Stamps Shipping
I offer cheaper untracked shipping for stickers and prints smaller than 6x8" for the US and Canada only! (listings with stamps eligible items with explicitly say which items are eligible but you can still ask if you're unsure!) If you'd like to pay untracked shipping, write it in at checkout and I will partially refund your shipping!
US Untracked - $1
Canada Untracked - $3
I HIGHLY recommend selecting shipping with Tracking since I cannot do anything if untracked mail is lost. If it's been over a month and your untracked mail has not arrived, I will reship your order for free up to 1 time!
Processing Time
During normal times I drop off orders between 1-7 days of an order being placed, unless I launched an update after being closed for several months and have a high number of orders to fulfill. In that case it can take me between 1-5 weeks! Feel free to email me if you have any concerns! I've been vending a lot in person each weekend which can slow down the time it takes me to ship out orders as well!
This does not include items available for preorder. See individual listing for processing time.
Also please double check your shipping address, if your address is incorrect or unverifiable, I will be unable to ship until it has been fixed. For those cases I will contact you. If I do not get a response, I will wait 2 weeks and then refund your order.
Also you will only receive a tracking number once your order has shipped!!!
What do I do if it’s been several weeks and my order hasn’t arrived?
If it’s a domestic order (within the U.S.) Contact me immediately, there might be a chance that your order went missing after it shipped. While I don’t have control over the order after I’ve handed it to the post office, I have options available for reimbursement.
If it’s international, shipping times can vary because of customs, please contact me if you have concerns though!
If I forgot to include an item in your order that you paid for, let me know and I will ship it out (you don't need to repay for shipping in that circumstance)
If an order gets sent back to me for whatever reason I will contact you to reconfirm your address before reshipping your order. If it is impossible to ship or I don’t receive a response from you after 2 weeks I will refund your order.
ALSO If your order is sent back to me in any cases, you will need to repay for shipping for me to ship it out again. This applies for both US and International orders.
What do I do if my order was damaged when it arrived?
While I don’t allow returns, exchanges or cancellations, I’ll judge each case individually and have options available for reimbursement. I'll usually replace the damaged items for free if I am able to!