Processing Time

I drop off orders every Monday before noon, unless it’s a holiday (then I drop orders off on Tuesday). 

This does not include items available for preorder. See individual listing for processing time.

Also please double check your shipping address, if your address is incorrect or unverifiable, I will be unable to ship until it has been fixed. For those cases I will contact you. If I do not get a response, I will wait 2 weeks and then refund your order.

What do I do if it’s been several weeks and my order hasn’t arrived?

If it’s a domestic order (within the U.S.) Contact me immediately, there might be a chance that your order went missing after it shipped. While I don’t have control over the order after I’ve handed it to the post office, I have options available for reimbursement. 

If it’s international, shipping times can vary because of customs, please contact me if you have concerns though!

If an order gets sent back to me for whatever reason I will contact you to reconfirm your address and ask about any possible issues before reshipping your order. If it is impossible to ship or I don’t receive a response from you after 2 weeks I will refund your order.

What do I do if my order was damaged when it arrived?

While I don’t allow returns, exchanges or cancellations, I’ll judge each case individually and have options available for reimbursement.